We are glad that you are interested in our online Trade-In programme.We take the protection of your personal details very seriously and strictly abide by the rules of data protection legislation.
The following information should help visitors to our site to understand what information will be gathered during their visit and how this information will continue to be used.
General
You can always visit our general website and information site without us requiring personal details from you. When you visit our homepage, we learn solely the following information:
- the name of your internet provider,
- the website you are visiting,
- the technical version of your browser,
- your operating system,
- your IP address,
- the time of your visit to our site,
- the sites you access from our site.
This information is not attributable to particular persons.
Dataserv Ltd. holds sole authority over all data which is collected during your visit to Dataserv websites. This information is used solely in the stated manner and is not sold to third parties, not used conjointly with third parties, nor distributed to them. Dataserv Ltd. can gather user information in various locations on the web pages and these details can be transferred to other organizations of the Dataserv Groups when data protection regulations allow this.
Cookies
Our websites use so-called cookies in various locations. They help make our offering more user-friendly, more effective and safer. Cookies are small text files which are deposited on your computer and stored by your browser. Most of the cookies we use are automatically deleted at the end of your visit. We don't use cookies for the collection of personal data such as personal names or e-mail addresses. Cookies cause no harm to your computer and do not contain viruses. It is possible to modify your settings and configure your browser so cookies will not be accepted.
Trade-In Platform / Conclusion of the Contract
However, we do collect and store additional, personal data when a contract or an agreement with you is concluded on our Internet site (Trade-In Programme). These particulars are about factual or personal conditions of a certain or determinable natural person in the sense of federal data protection law.
We require the following personal information to carry out an order:
- Forenames and surnames of persons agreeing to the contract
- Telephone number of the contact person for making quick contact in case of callbacks, etc.
- Addresses concerning processing (sender / address for account)
- Bank account details in case of a refund for your old equipment
- E-mail address
A transfer of data to uninvolved third parties does not occur. Something else applies if a statutory reporting requirement exists due to legal regulations or a legal judgement. By using a 128-bit SSL encryption system, all your personal details will be transmitted in an encrypted message. Unauthorised third parties therefore have no means to access your details during the transmission.
Services with Third Party Involvement
It may be the case that Dataserv may need to work with other partnersin order to perform a particular service, e.g. with logistics companies for the transport of merchandise to the customer. If the user orders this service, Dataserv is authorized to provide these third parties with names and other contact information necessary for the delivery of the service. These partners are only authorised to use personal, identifiable data to perform the service. This takes place at all times in stringent compliance with data protection legislative regulations.
External Links
Dataserv websites contain links to other web portals. Please note that Dataserv is not responsible for the compliance of such other portals to data protection regulations. It is recommended to users to be suitably cautious and to read the data protection regulations and personally identifiable data requested, when they leave Dataserv Ltd. web pages. This data protection policy solely affects information input on websites run by Dataserv Ltd, (www.Dataserv-gmbh.de/ dell.trade-in-platform.).
Changes to Dataserv Internet data protection guidelines
Dataserv Ltd. can at all times arrange changes to these data protection regulations. We recommend opening this website every time you visit to learn of any new conditions and any changes to guidelines.
Right to Information and Establishing Contacts Regarding these Data Protection Provisions
You have a constant right to access the information about your person. This affects personal information, its source and recipient as well as the purpose of storage. We apply numerous technical and organisational security precautions to information collected, which protects against manipulations, damage, destruction and unauthorised access. Should you have further questions on data protection, you can refer to our data protection officer, Mr. Christoph Hanle, at any time. Furthermore, we refer to our index of procedures stated here.